During the lockdown which began in March our carriers were under increasing strain due to illnesses and the additional difficulties which arose as a result of impacts on infrastructure. This meant that we had to reduce our next day delivery cut-off to 11am for all orders of cardboard boxes and other packaging. We really appreciate the understanding shown by our customers, as anyone still trading with essential goods and services was thankful they were able to trade at all.
As businesses are returning to something resembling normality, we're pleased to say that our next day delivery cut-off is now 1pm. Our own team and our third party carriers have all done an incredible job in making this possible. We hope that this helps our customers to cope with increasing demands.